Our Social Media Experts (SMEs) will interact with your targeted virtual communities and network users to promote your products and provide customer care services to new audiences. Our SMEs are native language speakers of the target markets for our clients. Our SMEs are translation professionals with current cultural awareness of our client’s markets. Our SMEs will be able to create consistent, meaningful content in foreign languages on all social media platforms as well as act quickly and gracefully to manage crisis messaging overseas. 

 Our SMEs will provide the following services:

  • Execute your social media strategy in foreign languages and markets
  • Write, develop, and strategize foreign language online content production and scheduling
  • Assist with crisis management, bad reviews, and negative news communications
  • Generate, edit, publish, and share content daily in foreign markets (original text, images, video, and HTML)
  • Build meaningful connections and encourage community members through dialogue and messaging
  • Create and maintain company social media pages and profiles
  • Track and analyze analytics reports to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes